Design Research

Chau Hop works as a design researcher and service designer at gravity. She loves helping teams understand their users, which made her an evangelist advocating first-hand field experience in innovation projects.

Before joining gravity, she worked as a user researcher at design consultancies Fluid and IXDS. Chau Hop has a background in Marketing Communications and holds a bachelor’s degree in Sociology and Chinese Studies from the University of Tübingen.